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  • Delivery

    For users who want to remotely keep track on the PC running Real PC Spy, the email reporting feature is exactly what you are looking for. Real PC Spy can send you all of logs to a specified email address. This gives you the power to remotely monitor what your childrenare doing without having physical access!

    As for the SMTP information, it can be gathered by asking your email provider, visiting their online document, or by requesting it from your system administrator.

    What is SMTP?

    Short for Simple Mail Transfer Protocol, a protocol for sending e-mail messages between servers. Most e-mail systems that send mail over the Internet use SMTP to send messages from one server to another; the messages can then be retrieved with an e-mail client using either POP or IMAP. In addition, SMTP is generally used to send messages from a mail client to a mail server. This is why you need to specify both the POP or IMAP server and the SMTP server when you configure your e-mail application.

    Configure SMTP settings:

    To configure your SMTP settings, click on "Reporting" tab screen:

    Send a report to email every ? minutes - This is simply how often you wish to have the logs delivered. This should usually be every 60-120 minutes, or depending on the urgency of having the logs delivered.

    Send To - This is the email address that will be RECEIVING the Real PC Spy reports. Make sure this is exact and correct, otherwise, you will not receive the logs!

    Subject - This is the title of the email. This can be changed for total concealment and to make it less discrete in case someone happens to see it.

    SMTP - This is the mail server for report sending. An example SMTP server is as follows: smtp.gmail.com

    Port - The port number of SMTP. Common SMTP server ports include 25, 465 (like Gmail) or 587.

    Username - The user login name of SMTP. Note: many SMTP servers use full email address as username, An example SMTP server is as follows: <user name>@gmail.com.

    Password - The user login password of SMTP.

    Example of Gmail.com SMTP:

    Send From: <your_mail_account>@gmail.com
    SMTP Host: smtp.gmail.com
    SMTP Port: 465
    Username: <your_mail_account>@gmail.com
    Password: <your_google_account_generated_app_password>

    Notice: To help keep your account secure, starting on May 30, 2022, ​​Google no longer supported the use of third-party apps or devices which asked you to sign in to your Google Account using only your username and password.

    Therefore, you should sign in using app passwords. An app password is a 16-digit passcode that gives a less secure app or device permission to access your Google Account. App passwords can only be used with accounts that have 2-Step Verification turned on. You need to use app password instead of the user password for user authentication.

    Create and use google app passwords:

    1. Go to your Google Account.
    2. Select Security.
    3. Under "Signing in to Google", select 2-Step Verification.
    4. At the top of the page, search "app passwords" with Search Google Account and open it from the search results.
    5. Enter a name that helps you remember where you’ll use the app password.
    6. Select Generate.
    7. To enter the app password into your spy software SMTP password field, follow the instructions on your screen. The app password is the 16-character code that generates on your device. (The space within the app password should be removed.)

    Example of Outlook.com SMTP:

    Send From: <user name>@outlook.com
    SMTP Host: smtp-mail.outlook.com
    SMTP Port: 587
    Username: <user name>@outlook.com
    Password: <password>

    To use Outlook.com SMTP, you will need to turn on the "Let devices and apps use POP" option in your account. Open account settings, navigate to "Sync email", find this option under "POP and IMAP", select "Yes".

    Notice:

    1. As Gmail only allows the authorized applications to use their SMTP, Gmail SMTP is no longer supported.

    2. SMTP suggestion is not a part of our service or the product. You can choose any SMTP host that works for you and it is totally up to you.

    Send a Test Email:

    To test your settings to ensure they are 100% correct, you can do so by clicking the button "Send a Test Email". This will simulate an actual e-mail log delivery (with the configured logs to send). If the test is successful, you will receive a confirmation notice. Otherwise, please read your email service provider's help documents for more information.

     

    Configure FTP Settings:

    FTP Host: FTP server address without "ftp://". This could be the domain of the ftp, e.g. "ftp.domainname.com", or an IP address, e.g. "101.101.101.101".

    FTP Path: the directory on your FTP you want to upload reports to. e.g. "uploads/reports/". Make sure such directory really exists on your FTP server. Notice: the following directory formats work the same way: "uploads/reports/", "/uploads/reports/", "uploads/reports", "/uploads/reports".

    Username: your FTP host user login ID.

    Password: your FTP host login password.

    If you are not sure about your FTP host, user name or password, please consult your ISP for above information.